9Minies Power

Support

Whichever side of 9Minies Power you work with — investing or hardware — here's where to get help.

Investor support

Questions about your account, deposits, withdrawals, or KYC — open a ticket from your dashboard for the fastest response.

Open a ticket

Technical & hardware support

Installation, maintenance, and fault support for batteries, UPS, storage, EV charging, and solar systems.

Contact technical support

Documentation

Product manuals, warranty terms, and investment offer documents are available on request.

Request documents

General enquiries

Not sure where your question fits? Send us a message and we'll route it to the right team.

Contact us

Frequently asked questions

No. Like all investments, capital is at risk and returns are not guaranteed. Target returns shown are projections, not promises — full risk disclosures are on every plan page.